Compliance Letter

June 27, 2017


Jennifer Valenti
Executive Director
Community Living North Bay
161 Main St. East
North Bay, ON P1B1A9

Dear Ms. Valenti


The Ministry conducts compliance inspections of  all Ministry-funded service agencies under the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA).   The specific standards of care and safety requirements that agencies are required to comply with are set out in Ontario Regulation 299/10 Quality Assurance Measures (QAM) and/or in policy directives.

The primary purpose of an inspection is to assess service agency compliance with legislation and policy directives, and seek to ensure that service agencies are fully aware of their responsibilities. Agencies may be provided with support to come into compliance.

Compliance inspections are intended to provide assurances to the Ministry, members of the public, stakeholders  and  individuals  receiving  services  and  supports  that  adults  with  developmental disabilities are receiving quality standards of care, in a safe and secure environment.  Inspections are designed to be both transparent and fair.  They are conducted systematically, using a consistent approach for all service agencies, for maximum thoroughness and equitableness.

I am writing with respect to the compliance inspection of your agency that took place from June 14 to June 16, 2017.  The Ministry is pleased to inform you that Community Living North Bay was found to be IN COMPLIANCE with Ontario Regulation 299/10 of SIPDDA (Quality Assurance Measures) and/or policy directives applicable to MCSS-funded services and supports for adults with developmental disabilities.

Community Living North Bay will be responsible for managing any specific inquiries regarding the results of the compliance inspection.

The Ministry requires this letter to be posted in a public location within the agency.


Kevin Lockwood
Developmental Services Compliance Team


Click here to download the PDF version of the letter.